200 more railway stations to have Wi-Fi in 2017

200 more railway stations to have Wi-Fi in 2017

Thiruvananthapuram: As part of its programme to upgrade facilities for rail users, Railways Minister Suresh Prabhu said here today that 200 more stations and some additional trains would be providedwith Wi-Fi in 2017.

Dedicating six Wi-Fi facilities to rail users at Kannur, Ernakulam and Kollam at a function here, he said 100 stations had been fitted with Wi-Fi this year and the target was to double this number in 2017.
“More trains will also would be provided with Wi-Fi next year,” he said.

“The objective is to have Wi-Fi facility in all railway stations in small cities and towns,” he said.
The Minister said steps were also on to construct escalators in stations, he said.

Welcoming the Kerala government’s decision to sign a Joint Venture with Railways for development projects in the state, he said that as partners, the railways would be developed in the state.

“The Centre and state will have equity in the venture and funds for the projects will be raised through market borrowings with the consent of the state government,” he said.

The resources spent under the JV would be in addition to funds earmarked in the Railway budget, he added.

Stating that investment in railway infrastructure can bring development to its optimum level in Kerala, Prabhu said he had asked some banks to prepare a business plan for the state.
Prabhu admitted that there was a lack of railway investment in Kerala and saidthe NDA government’s move was to reverse that trend.

Referring to remittances to the state from Non-Resident Keralites, he said even they could invest in railway projects.

“They can develop a railway station”, he said, adding that the key objective was to join hands for development.

The Railways was also looking out for resources other than its normal revenue.

They were also looking into the possibility of coverting its hospitals as medical college hospitals, he said.

Chief Minister Pinarayi Vijayan and G Sudhakaran, PWD Minister and in charge of Railways were among those present.

PTI

Provision of Yatri Mitra Sewa for booking of wheelchair services cum porter services at Railway Stations

Provision of Yatri Mitra Sewa for booking of wheelchair services cum porter services at Railway Stations.

With a view to provide support to old and differently abled passengers requiring assistance at the stations, Ministry of Railways has decided to introduce Yatri Mitras Sewa for enabling passengers to book wheelchair services cum porter services. The salient features of the Yatri Mitra Seva are as under:

1. Yatri Mitra
A Yatri Mitra can either be a Sahayak or any other person provided by IRCTC or the service provider appointed by IRCTC for this purpose.

2. Services to be provided by Yatri Mitra
Yatri Mitra shall provide Wheel chair cum porter services to differently abled, ailing and old persons.

3. Provision of Yatri Mitra Sewa

• The responsibility of providing Yatri Mitra Sewa has been entrusted with IRCTC. IRCTC may provide this service ‘Free of cost’ through some NGO, charitable trust, PSUs etc under CSR. However, if this service can’t be provided ‘Free of Cost’ due to lack of response from NGOs, Charitable trust, PSUs etc, IRCTC may arrange this service on payment basis through a service provider or on its own.
• IRCTC may also arrange these services through existing Battery Operated Car (BOC) Operator, wherever, an agency is providing the service.

4. Booking of Yatri Mitra
The booking of Yatri Mitra can be done as under:

• The Yatri Mitra service can be booked on IRCTC e-ticketing website and 139 (IVRS and SMS) or through a mobile.
• A Mobile Application developed by CRIS would also be made available for booking of Yatri Mitra as and when it is developed and released by CRIS.
• A dedicated Mobile number for each station, where this service is available, shall be made available by the Service provider/IRCTC which would be displayed on IRCTC e-ticketing website and zonal websites of Indian Railways to facilitate booking of Yatri Mitra.
• Based on the station at which the facility is booked by the passenger, the booking details (Train Name and Number, date and time of arrival/departure, PNR number, Name of the passenger, Coach and berth number) will be sent by SMS both to the passenger and service provider/IRCTC along with the amount chargeable, if applicable, for the service.
• The mobile number of the Yatri Mitra shall also be sent to the passenger through SMS before the expected time of the arrival of the passenger so that the passenger can contact the Yatri Mitra.
• The Mobile Application developed by CRIS would have the facility for the service provider to update the status after providing the service. The passenger would also have the option to give feedback regarding compliance for his booking.

5. Operation of Yatri Mitra Seva
The Yatri Mitra Sewa shall be operated on following lines for arriving, transferring and departing passengers:

• Arriving/Transferring Passengers
  
  o The IRCTC/service provider on receipt of SMS will ensure that the Yatri Mitra is arranged/positioned at the platform near the coach of the arriving passenger.o The mobile number of the Yatri Mitra shall also be sent to the passenger through SMS in advance.
  
  o On arrival of the train, the Yatri Mitra shall approach the passenger near his coach, greet him, show his mobile message which will be similar as sent to the passenger himself. On instructions of passenger, he will pick up his/her luggage and help him/her in sitting in wheelchair and take him to desired exit gate or any other platform in case of transfer passenger.
  
  o In case of late running of train, the service provider shall contact the passenger on the mobile number given by the passenger at the time of booking and arrange the service as per expected arrival of the train at the station.
• Departing Passengers
  
  o The IRCTC/service provider on receipt of SMS will ensure that the Yatri Mitra is arranged/positioned at the nominated entrance of the station building from where the passenger will be boarding the train.
  o Yatri Mitra shall contact the passenger on the mobile number given by the passenger at the time of booking and confirm the expected time of arrival of the passenger and entrance gate of station.
  
  o On arrival of the passenger at entrance gate of station, the Yatri Mitra shall approach the passenger, greet him, and show his mobile message which will be similar as sent to the passenger himself. On instructions of passenger, he will pick up his luggage and help him/her in sitting in wheelchair and take him to the platform where train has to arrive.

6. Storage/Parking of wheelchairs
The Railway shall provide space for storage/parking of wheel chairs as per requirement of number of wheelchairs and charging point if wheelchairs are battery operated. In case service is provided Free of cost, electricity for charging battery of wheelchairs shall be provided free. In case of paid service, the cost of electricity on consumption basis and connection shall be charged to the service provider as per extant practice.

7. Service Charges
The service charges, if applicable, shall be kept reasonable and affordable keeping in mind the objective of providing services to the needy.The service charges should be collected by the Service provider directly from the passenger.

8. IRCTC shall provide adequate number of wheelchairs at the station as per the requirement to be decided in consultation with SrDCM/DCM of concerned division. Preference should be given to battery operated wheelchairs.

9. The Yatri Mitra appointed by service provider shall be issued an ID card and permit to provide these services at the station by SrDCM/DCM of the concerned Division.

10. The service will be available at major stations.

PIB

Facility for Disabled and Senior Citizens on Trains and at Railway Stations

Facility for Disabled and Senior Citizens on Trains and at Railway Stations

Instructions exist for provision of Wheel Chair at stations. This facility is provided, duly escorted by coolies (on payment) as per present practice.

Almost all the Mail/Express trains (except special type of trains like Rajdhani, Shatabdi, Janshatabdi, AC Special, Duronto) including Garib Rath trains have been provided with at least one disabled friendly coach. SLRD (Second Class Cum Luggage Cum Guard Van & Disabled friendly compartment) coaches and Power Cars for Garib Rath trains having provisions for PWD (Persons with Disability) Compartment with air-conditioning are already in service. These coaches have wider entrance doors for wheelchair access. Besides, following features are also provided:

i) Wider entrance doors of 920 mm width against 782 mm in conventional body side doors.
ii) Handrails on side walls for providing assistance to the disabled.
iii) Wider aisle of 1050 mm instead of usual 570 mm (the seats alongside the sidewall have been removed).
iv) Wider cushioned Berths – 707 mm instead of 607 mm in conventional coaches.
v) To accommodate wheel chairs, space between berths increased to 1201 mm against usual 542 mm.
vi) Larger Lavatory: 1947 mm square instead of 1540 mm x1189 mm.
vii) Wider lavatory door provided: 840 mm instead of usual 520 mm.
viii) Additional grab rails provided in the lavatory.
ix) Lower height of wash basin and mirror in the toilet.

Zonal Railways have been authorised to introduce ‘Battery Operated Vehicles’ at major Railway Stations for Disabled, Old Aged and sick Passengers on first come first served basis through sponsorship from individuals, NGOs, trusts, Charitable institutions, Corporates and PSUs/Corporate Houses under their Corporate Social Responsibility with no charge to passenger or to the Railway.

Provision/augmentation of amenities at stations, including those for differently abled passengers is a continuous process. In order to provide better accessibility to differently abled passengers, short term facilities as detailed below have been planned at all stations:

· Standard ramp for barrier free entry.
· Earmarking at least two parking lots.
· Non-slippery walk-way from parking lot to building.
· Signages of appropriate visibility.
· At least one toilet (on the ground floor).
· At least one drinking water tap suitable for use by differently-abled persons.
· ‘May I help you’ Booth.

In addition, long term facilities as detailed below have been planned at ‘A-1’, ‘A’ & ‘B’ category stations:

· Provision of facility for inter-platform transfer.
· Engraving on edges of platform.

Instructions have been issued to zonal railways for providing above facilities at all ‘A-1’ category stations by July 2016 and to provide all identified short term facilities at 50% of stations by March 2018.

This Press Release based on information given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 29.04.2016 (Friday).

PIB